Shipping policy

Shipping Policy

Thank you for shopping with Avex Store. We are proud to offer worldwide shipping.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding public holidays.

  • You will receive a confirmation email once your order has been shipped.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days

  • Canada: 5–12 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 6–12 business days

  • Europe: 5–12 business days

  • Rest of the World: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs, weather conditions, carrier delays, or peak seasons.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Avex Store is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.

Contact Us

If you have any questions about shipping or your order, please contact us:

Avex Store
Email: contact.avexstore@gmail.com

We aim to respond to all inquiries within 24–48 business hours.